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Accessibility Statement

Last updated: 5 March 2026.

 

Oporto Shore Tours is committed to making our website as accessible and easy to use as possible for everyone.

Accessibility adjustments on this site

We have adapted this site in accordance with WCAG [2.0 / 2.1 / 2.2 - select relevant option] guidelines, and have made the site accessible to the level of [A / AA / AAA - select relevant option]. This site's contents have been adapted to work with assistive technologies, such as screen readers and keyboard use. As part of this effort, we have also removed irrelevant information:
 

  • Used the Accessibility Wizard to find and fix potential accessibility issues

  • Set the language of the site 

  • Set the content order of the site’s pages

  • Defined clear heading structures on all of the site’s pages

  • Added alternative text to images

  • Implemented color combinations that meet the required color contrast

  • Reduced the use of motion on the site

  • Ensured all videos, audio, and files on the site are accessible

Declaration of partial compliance with the standard due to third-party content

The accessibility of certain pages on the site depends on content that does not belong to the organisation, and instead belongs to YouTube, Google Reviews, and Booking Widgets. Some pages may be affected by this: We therefore declare partial compliance with the standard for any page that uses third-party widgets or plugins.

Accessibility on tours

We want as many people as possible to enjoy our tours. Please note that Portugal is renowned for its cobbled streets, and in some areas these can be uneven and on steep hills. This can make certain routes challenging for guests with limited mobility, wheelchair users or anyone who finds walking on uneven ground difficult.

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Tell us before you book

If you have a disability, reduced mobility or any access requirements, please notify us before booking so we can confirm what’s possible and plan the best tour for you.

 

To help us tailor the experience, it’s useful to know:

  • Whether you use a wheelchair, mobility scooter, walking frame or stick

  • Whether you can manage steps, slopes and uneven surfaces

  • How long you’re comfortable walking for (and whether you need frequent breaks)

  • Any hearing, vision or sensory requirements

  • Whether you’re travelling with a carer or an assistance dog

 

What we can do

Depending on your needs and the tour type, we may be able to:

  • Suggest a route with fewer steep hills and less uneven terrain

  • Build in more rest stops and access to toilets

  • Focus on scenic viewpoints that require minimal walking

  • Recommend suitable transport options and pickup points

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Important note about vehicles

At this time, we do not have a dedicated accessible vehicle (for example, a van with a wheelchair lift/hoist). This may limit what we can offer for some mobility needs, but we’ll always be transparent and help you choose the best option.

Requests, issues and suggestions

We’re always working to improve accessibility. If you have suggestions or feedback about our website or tours, please get in touch through the organization's accessibility coordinator:

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